Competition is fierce within the reader and tablet market—nevertheless, Amazon launched its latest addition to the mix. Starting at just $199, the new Kindle Fire features a color touchscreen, dual-core processor, and its own app store. Apart from the new features, the Android-based, 7-inch tablet attempts to jump into the merging market between E-books and [...]
How many tech support people are in your office? At my company there are three—two “real” tech people and the receptionist—me! This is not a joke, but it is quite laughable when you hear the facts. My generation grew up learning to type on typewriters, and we switched back and forth from manual to electric. [...]
DRM stands for Digital Rights Management. It is a generic term used to identify the different types of security and protection that can be placed on an electronic file in an attempt to stop it from being illegally used or copied. In most cases, DRM will restrict your use of files to a particular device, [...]
Through the day to day activities each of us face, there are countless tasks, errands, nuances, and factors that take up our time. With each new factor or element to our work, new tools and resources are required in order to complete the work in an effective manner. Because the Web is ever evolving and [...]
For many, the web browser is an indispensable tool that allows you to do everything from scouring articles to keeping up with e-mail to connecting with colleagues and friends. As of December 2010, approximately 27.5% of web users relied on Internet Explorer (the default browser that’s pre-installed on every Windows PC). The question for this [...]
When you see the term “technical writer” you probably think of the poor person commissioned to write 2,000-page manuals on operational and mechanical procedures of huge machines–so technical that only top-level engineers can understand it. Well, we’re not addressing that type of writing in this article. But we do want to look at some ways writers can become [...]
How many times have you had computer problems and called tech support for help? But when the tech support person is on the phone or there in person with you, everything seems to work just fine. “It hasn’t been working all day, and now that you’re here, it’s working!” As a support technician, it’s frustrating [...]
